1. Nature of Service

HomePulse (homepulse.co.za) provides a digital directory and lead-generation platform connecting homeowners with independent home service professionals. You acknowledge that HomePulse is an intermediary platform only and is NOT a service provider, contractor, employer, or agent for any professional listed on the site. Any contract for work is strictly between the User and the Professional.

2. Limitation of Liability

To the maximum extent permitted by South African law, HomePulse, its directors, and employees shall not be liable for:

Any property damage, financial loss, or personal injury resulting from services rendered by professionals found via the directory.
The quality, safety, or legality of the services advertised.
Any disputes arising between homeowners and service providers.

Users agree to hold HomePulse harmless against any and all claims, damages, or losses.

3. User Due Diligence

While HomePulse strives to list reputable professionals, the responsibility for vetting lies solely with the User. You are responsible for verifying:

Licensing

Valid trade licences and registrations with relevant professional bodies.

Compliance

Adherence to South African National Standards (SANS) and building codes.

Insurance

Current public liability and professional indemnity insurance coverage.

References

Past performance and reviews from independent sources.

4. Calculators & Information

All results generated by on-site calculators (e.g., Solar ROI, Plumbing Estimates) are estimates for informational purposes only. These results do not constitute financial, engineering, or professional advice. Actual costs and yields will vary based on site-specific conditions and professional assessments.

5. Data Processing & Consent

By submitting a quote request, you provide explicit consent for HomePulse to process your personal data specifically to connect you with relevant service professionals and for future service updates.

We adhere to a strict data retention policy. Your personal information will not be kept indefinitely and will be anonymized or deleted within 6 to 12 months of submission, in full compliance with the Protection of Personal Information Act (POPIA).

6. User Conduct & IP

The content on HomePulse, including our suburb-based data, pricing benchmarks, and professional listings, is protected by copyright. For permissions or legal inquiries, please contact legal@homepulse.co.za.

Users are strictly prohibited from using automated scrapers, bots, or any data mining tools to harvest information from this website for commercial or competitive use.

7. Jurisdiction

These Terms of Service are governed by the laws of the Republic of South Africa, including the Electronic Communications and Transactions Act (ECTA) and the Consumer Protection Act (CPA).

Any disputes will be subject to the exclusive jurisdiction of the South African courts.